Semtech AirLink EX400 Semi-Rugged 5G RedCap Router for Commercial IoT

New Semtech AirLink EX400 5G semi-rugged RedCap Router, IP30 rated, WiFi optional
Model: EX400
Availability: Contact Westward Sales
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Semtech AirLink EX400 Low-Power 5G Router with Dual Ethernet, Edge Computing, Optional Wi-Fi 6

5G RedCap (Reduced Capability) adoption is accelerating. The technology delivers the right combination of attributes for industrial applications: 5G network longevity, power efficiency, and 5G performance that matches real-world industrial requirements - without the cost premium of traditional 5G. As LTE networks phase out, 5G RedCap will provide organizations with a deployment path that makes both technical and economic sense.

The Airlink EX400 router delivers 5G RedCap performance while consuming less than 1 watt of power when idle, enabling deployments in remote, off-grid locations previously served by existing LTE networks or expensive, high-power traditional 5G solutions. The router delivers the throughput and low latency necessary for IoT applications and has a 2x2 Multiple Input Multiple Output (MIMO) antenna configuration - to simplify integration into existing and new deployments. 5G RedCap technology delivers enhanced network performance and future-proof longevity as carriers continue to modernize their infrastructure. The EX400 supports 5G RedCap but also LTE Cat-4 for flexible connectivity and immediate deployments.

The AirLink EX400 features a semi-rugged design for use in IoT applications in retail, manufacturing and agricultural operations. The router features dual Gigabit Ethernet ports, edge computing capabilities, and optional Wi-Fi 6. Optimized throughput meets commercial IoT requirements, while full 5G RedCap and LTE support protects connectivity investments.

EX400 Services and Support

The EX400 includes one year of AirLink Complete with hardware warranty, 24/7 support and remote management through the cloud-based AirLink Management Service (ALMS) platform. This allows organizations to securely monitor, manage and automatically update router deployments at scale without overwhelming IT support teams.

AirLink Complete

Airlink Complete

Maximize your router investment with AirLink Complete - a comprehensive service package designed to empower you with the tools and support necessary to secure, optimize and effortlessly scale your router deployments. Benefits include: AirLink Managerment Service (ALMS) for remote device and security management, Extended hardware warranty for 5 years, and Expert technical support.

 

Airlink Premium

Ideal for organizations managing mission-critical vehicle fleets, this service upgrade encompasses all the benefits of AirLink Complete, enhanced with: Advanced Mobility Reporting, and Advanced Replacement.

 

Flexible Management Options

Airlink Management Service (ALMS) cloud management platform is included in your active AirLink Complete or AirLink Premium subscriptions. AirLink Manager (AM) and AirLink Mobility Manager (AMM) provide on-premise router management options for environments where cloud solutions are not an option. AM (on-premise platform) is ideal for organizations monitoring fixed assets, while AMM (available as on-premise or hosted platform) features advanced vehicle tracking capabilities for mobile deployments. 

Key Features

  • 2x2 5G RedCap + LTE Cat-4
  • Ultra-low power consumption (<1W), ideal for solar/battery powered installations
  • 1×1 Wi-Fi 6 (Optional)
  • Dual Ethernet (1 Gbps)
  • Dual-Band GNSS
  • Compact solution with 2 antenna elements
  • IP30 rated metal housing
  • Edge intelligence with industry-standard container support
  • Future-ready-connectivity with 5G RedCap and Wi-Fi 6 technologies
  • Remote router management and comprehensive services through AirLink Complete

Need an IoT Data Plan?

Enable your Semtech AirLink EX400 with a cost-effective monthly data plan to ensure your router is ready to deploy. Select Verizon, T-Mobile, or AT&T, and the data plan size from 100 MB to Unlimited GB. You are billed monthly; there’s no long-term contract. Plus, manage all of your fielded gateways from a single cloud-based web portal.

You can purchase a SIM card from this page. It will be mailed to you in 2 to 3 business days. After you receive your card, sign up for a data plan at Mobility Help Desk. The setup instructions are here.

High-Performance Antenna Options

AirLink antennas are tested and certified to achieve guaranteed and optimal performance for the AirLink EX400 router. They connect a wide range of mobile applications in public safety, transportation, and distributed networks. On the Accessories tab you’ll find a list of Semtech approved antennas made for the EX400. For more information, speak with one of our Semtech specialists at Westward Sales. We have solutions that meet both technical and budget needs. Call us today at 720.870.4500 to consult with our friendly, knowledgeable specialists.

Configurations (Global)

1105303, EX400 with WiFi
1105302, EX400, no WiFi

In the Box

  1. EX400
  2. DC Power Cable
  3. Quick Start Guide
  4. Airlink Complete Leaflet

FirstNet built with AT&T 

Technology
Category Cellular Router
Ethernet Ports Dual Ethernet (1 Gbps)
Cellular Interface
Carrier AT&T, Verizon, FirstNet Capable (T-Mobile planned)
SIM Holder Dual SIM (Nano-4FF)
Network Management
VPN Features IPsec protocol with IKEv1/IKEv2 FIPS 140-2 Level 1 compliant
IP Security 802.1x /Radius authentication with Wi-Fi and Ethernet
Protocols AirLink Management Service (ALMS)
Wireless
Cellular Frequencies see datasheet for list of bands
Wi-Fi Frequencies 2.4 and 5.0 GHz
Wireless Security WPA2/3 Personal, WPA2/3 Transitional, WPA2 Enterprise (Client Only)
Power 16 dBm (for 2.4 GHz) & 14 dBm (for 5 GHz) per chain conducted transmit power
Interfaces
Serial None
Wireless MIMO Wi-Fi 6 optional
Digital IO 1 GPIO
Power
Power Consumption Idle Power: 840 mW (70 mA @ 12VDC) – single Ethernet enabled, Standby Mode Power: 24 mW (2 mA @ 12 VDC), Triggered on low voltage, I/O or periodic timer
Connection Ignition Sense with time delay shutdown
Input Voltage 7 to 30 VDC
Over Voltage Protection Yes
Mechanical
Antenna Connection SMA
Weight 320.2 g / 0.71 lb (EX400 Wi-Fi)
Dimensions 117.3 x 33 x 94 mm (including SMA connectors)
Ratings
Operating Temperature 25°C to +70°C / -13°F to +158°F
Storage Temperature -40°C to +85°C / -40°F to +185°F
Humidity 95% RH @ 60ºC
RoHS Compliant RoHS2, REACH, WEEE, Prop 65 (Planned)
Certifications FCC, IC/ISED, PTCRB, GCF (Planned: CE, RED, RCM)
MTBF Without Wi-Fi: 95.91 years, Wi-Fi: 92.35 years
Warranty 1 year with up to 5-year warranty extension
Download Name File Size
Semtech EX400 Datasheet666.23KB