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Credit Terms and Conditions

Net 30 terms are extended to customers (Customer) with good credit and approval from Westward Sales, Inc. (Westward). Approval requires a completed credit application, credit check, and trade references. Once approved, the following terms and conditions apply:

Payment Terms

  1. Payment Due Date. Payment is due within thirty (30) days from the date of invoice. When making payment, please reference the invoice number to ensure proper application of funds. Any discrepancies should be reported within three (3) days of receipt.
     
  2. Acceptable Payment Methods. Invoice payments may be submitted electronically or by check. The following payment methods are accepted: 

    • ACH transfer
    • Credit Card (Mastercard, Visa, American Express, Discover, and JCB are accepted)
    • Wire transfer
    • Checks mailed using USPS
    • ACH or credit card payment link connected to our secure online portal
       
  3. Late Payment Fees. Failure to pay within the due date will result in a late fee of 5% of the invoice total. In addition, interest of 1.5% per month (18.0% annually) will be charged on the outstanding balance. Interest charges are subject to the rates permitted by Colorado law.

Order Process

  1. Purchase Orders. All customers approved for Net 30 terms with Westward must email a purchase order (PO) to orders@westwardsales.com. The quote number must be listed on the PO. If any discrepancies, such as an incorrect price, are notated by Westward or Customer, a corrected PO must be sent to Westward for processing. Customer is responsible for confirming product price and availability by sending a quote request to your Westward representative or emailing sales@westwardsales.com. A quote will be promptly created and emailed.
     
  2. Lead Times. All quoted lead times and product availability are estimates only and subject to change based on information from the manufacturer.
     
  3. Order Confirmation. After receiving a PO, a confirmation will be emailed to Customer. The order is not processed until you receive a sales order confirmation for the initial or revised PO from Westward.
     
  4. Invoices. Customer invoices are dated based on the ship date. Net 30 payment terms will be noted on the invoice. All partial shipments will be invoiced separately for each ship date. Invoices will be emailed to the accounts payable contact listed on the credit application or PO.
     
  5. Shipping. Prepaid-and-add (PPA) for ground shipping using UPS or FedEx will be added to the invoice unless Customer provides specific shipping instructions or a shipping account number. An estimated ship date(s) and tracking number(s) will be updated in the customer sales order confirmation as they become available, and Customer will be notified via email. Orders with multiple line items will ship as a single shipment, a.k.a., ship complete, unless partial shipments accepted are noted on the PO.
     
  6. Contact Us. To update Customer account information, document requests, set up electronic payments, or answer billing questions, please email accounting@westwardsales.com or call 720.870.4500 x2. For PO updates and changes, please email orders@westwardsales.com.

Additional Terms

  1. Delivery of Goods/Services. Goods and services will be delivered as specified in the sales agreement. Any changes to delivery schedules must be agreed upon in writing.
     
  2. Cancellation. Customer may cancel all or a portion of their PO if the items are standard and have not shipped. Items classified as Non-Cancelable and Non-Returnable (NCNR) may not be canceled. All changes or cancellations must be noted on a revised purchase order and emailed to Westward. Changes are not processed until the revised sales order confirmation is created.
     
  3. Suspension of Services. Westward reserves the right to suspend services or withhold delivery of goods for any account with overdue payments. Services will not be resumed until all outstanding balances are paid in full.
     
  4. Suspension of Credit. Westward reserves the right to revoke or reduce a customer’s credit limit at any time for any reason.
     
  5. Dispute Resolution. Any disputes regarding payment or these terms shall first be addressed through direct negotiation. If negotiation fails, disputes shall be resolved through mediation, and if necessary, binding arbitration.
     
  6. Governing Law. These payment terms and conditions shall be governed by and construed in accordance with the laws of Colorado.
     
  7. Entire Agreement. These terms and conditions constitute the entire agreement between Westward and the client regarding payment for goods or services provided. These terms may only be modified in writing and signed by both parties.
     
  8. Acknowledgments. By accepting goods or services from Westward, the client agrees to be bound by these payment terms and conditions.

Last updated on September 16, 2025.