Net 30 Terms and Conditions
Net 30 terms are extended to customers with good credit and approval from Westward Sales, Inc. (Westward). Approval requires a completed credit application, credit check, and trade references. Once approved, the following terms and conditions apply:
- All customers approved for Net 30 terms with Westward must place orders with a purchase order (PO) emailed to orders@westwardsales.com. If any discrepancies, such as an incorrect price, are notated by Westward or the customer, a corrected PO must be sent to Westward for processing.
- The customer is responsible for confirming product price and availability by sending a quote request to your Westward representative or emailing sales@westwardsales.com. A quote will be promptly created and emailed.
- All quoted lead times and availability of products are estimates only and subject to change upon information from the manufacturer.
- The quote number must be listed on the PO.
- Prepaid-and-add (PPA) for ground shipping using UPS or FedEx will be added to the invoice unless the customer provides specific shipping instructions or shipping account number.
- A confirmation will be emailed to the customer after receiving a PO. Your order is not in process until you receive a sales order confirmation for the initial or revised PO from Westward.
- An estimated ship date(s) and tracking number(s) will be updated in the customer sales order confirmation as they become available and notified via email.
- Orders with multiple line items will ship as a single shipment, a.k.a., ship complete, unless partial shipments accepted are noted on the PO.
- Customer invoices are dated based on the ship date. All partial shipments will be invoiced separately for each ship date. Invoices will be emailed directly to the accounts payable contact listed on the customer’s credit application or PO.
- Payment is due and must be received 30 days or sooner from the invoice date. The due date is posted on the invoice.
- Invoice payments may be submitted electronically or by check using USPS mail. We also accept electronic checks and credit cards through our secure online portal, accessible from a link listed on the sales order or quote.
- Westward reserves the right to revoke or reduce a customer’s credit limit at any time for any reason.
- A customer may cancel all or a portion of their PO if the items are standard and have not shipped. Items classified as Non-Cancelable and Non-Returnable (NCNR) may not be canceled. All changes or cancellations must be submitted thru a revised purchase order sent via email to westward sales. Changes are not processed until the revised sales order confirmation is created.
- To update the customer account information, document requests, set up electronic payments, or billing questions, please email accounting@westwardsales.com. For PO updates and changes, please email orders@westwardsales.com.
