It’s not just routers and gateways anymore: today’s businesses rely on growing fleets of connected devices to work smarter and accomplish more. However, as a business adds more and more smart devices (often across multiple locations), managing those devices effectively becomes challenging: devices crash or lock up, need firmware updates, and sometimes just need manual user input.
Managing a handful of these types of devices isn’t so difficult, but what about dozens? Hundreds? Thousands? Also, more traditional network devices (like routers and gateways) need to be managed, too.
For many businesses, a remote management system is the right solution for managing connected devices at scale and across distances.
What is a Remote Management System?
A remote management system (RMS) is a centralized software platform for managing connected devices, including traditional network infrastructure (routers and gateways) and Internet of Things (IoT) devices. RMS systems operate in the cloud, allowing users to manage devices from anywhere with an internet or cellular connection. Businesses use RMS solutions to remotely access and manage various connected devices safely and in real-time.
Teltonika Network’s Remote Management System seamlessly manages all connected Teltonika Network devices, along with numerous third-party IoT devices. Businesses use RMS to control and reconfigure devices, perform maintenance, generate activity reports, access GPS history, and much more — all remotely.
RMS solutions are used frequently in industrial networking, enterprise networking, and public sector scenarios.
Benefits of Using a Remote Management System
As a business’s fleet of IoT devices grows, so do the headaches that come with managing that fleet. An army of separate devices helps businesses accomplish more with less. But it can be hard enough of a challenge just to keep track of where those devices are, let alone keep all of them up to date, secure, and functioning in harmony with the rest of the business’s infrastructure.
Businesses turn to RMS to solve these and other challenges, enjoying numerous benefits.
Robust Connectivity Across Distance
Industrial and enterprise businesses face the challenge of maintaining secure connectivity over large distances. For industrial companies, this challenge often extends to remote locations without widely available business internet service.
Teltonika solutions such as the RUT956 Industrial LTE Router or the ultra-high-speed RUTM50 Industrial 5G Cellular Router ensure reliable, robust connectivity. Because these routers are RMS-compatible, devices connected to them are accessible via Teltonika RMS.
Powerful Unified Control
Businesses can manage all their Teltonika devices (and many third-party devices) from a single unified control platform. Users can see the entire ecosystem at a glance and then narrow down their list of devices using several types of filters (model, connection status, firmware version, and more). This powerful interface includes remote command line access as well as access through WebUI.
Remote Access Links
Using non-Teltonika devices is a non-issue thanks to RMS: Teltonika devices on RMS can generate remote access links to connected devices not made by Teltonika, giving users secure temporary remote access to a wider array of systems. For example, a company might install a RUT241 Industrial 4G LTE Router at an industrial manufacturing site that doesn’t maintain on-site IT staff. If third-party sensors or other devices connected to the router need reconfiguring or other management, RMS can provide off-site specialists access by generating remote access links for the third-party devices.
Real-Time Responsiveness
In an emergency, businesses may need to update or even deactivate devices quickly, including at physical locations where no one qualified is present. With an RMS, businesses can respond in real-time, controlling devices remotely to keep people and property safe and minimize damage.
Data-Rich Tracking and Activity Reports
Teltonika RMS enables businesses to track devices and generate data-rich activity reports. GPS history reveals where devices are and have been, even showing devices currently in motion.
Similarly, hotspot tracking gives insight into Wi-Fi hotspots, enabling businesses to monitor data usage, add or delete authorized users, and more.
With the proliferation of devices comes a proliferation of people needing information from or about those devices. Teltonika RMS makes it possible to connect people to the right information through robust, highly customizable activity reporting. Reports can be created automatically at intervals or manually to dive deeper into specific questions. Any RMS-generated report remains stored in RMS servers for future access as well.
Remote Monitoring
It’s impossible to resolve a problem until someone notices it. For this reason, businesses need a way to gain visibility into every location and device to verify that devices are performing properly and identify when something goes wrong. RMS enables remote monitoring of fleets of IoT devices.
Remote Updates and Backups
Adding more network devices carries a degree of risk: More connected devices mean more network intrusion opportunities. The easiest way for attackers to access a target is through out-of-date firmware, apps, or the operating system. Device providers patch security vulnerabilities when discovered, but devices remain vulnerable until the relevant security update is installed.
This is one of the riskiest elements in an industrial context with thousands of connected devices (including small devices like IoT sensors): keeping thousands of devices up to date is a logistical headache, and not keeping them up to date is a security nightmare.
Businesses can use Teltonika Networks RMS to update firmware remotely and at scale, simultaneously pushing updates to hundreds of devices. RMS can also enable remote management of the backup process for devices with local storage that need to be backed up.
Mobile Access
Accessing network management from anywhere is even more straightforward with Teltonika, thanks to a dedicated RMS app (available for both iOS/iPadOS and Android). The RMS mobile app gives users access to many of the same functions as the desktop interface and special mobile-specific capabilities (such as adding devices by scanning their QR codes).
Step Up to Total Remote Management of Connected Devices
The IoT revolution is well underway, but it’s creating new logistical and device management challenges for businesses.
Good news: your company doesn’t have to struggle with added complexity. Teltonika RMS is a powerful, novel platform that allows your business to control, manage, update, troubleshoot, and interact with a wide array of connected devices, including all Teltonika Networks devices and the third-party devices connected to them. This all-in-one approach enables control from a single unified interface that you can access on any device just about anywhere.
Westward Sales is your partner for industrial ethernet, cellular, and wireless equipment and more. Our experienced team can help you configure Teltonika Networks systems to use RMS and transform your remote management capabilities. Contact us now to get started.
Leave a Reply